We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of pizoom (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://pizoom.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really fast shipping ! Came well packed and high quality! 5 stars !!!
4 Jul 2019 23:44
The mower pribula through two tight lines of suede, all the shvidko ta promptly, the head of the store. In the middle of the day, for such a price can be good, in the base outdoor steel drill, can not scrape the skins of the windows with zginan and rozginan. In the priolomu of non-conjectures variant. The button is good for you, the phone without problems know-it via bluetooth, the price of the two buttons, more than a timer mensha just a photo. Raju dana salesman, mozhna kupuvati.
28 Jun 2019 20:45
can be used vertically and horizontally, great purchase!!
25 Jun 2019 01:29
Thanks received a tripod although waited 50 days. Very satisfied with the truth with the remote has not figured out yet, i can not understand how it works.
13 Jun 2019 08:19
Tripod cool without talk, take it will not regret! The button ends easily, the pictures do not smear. In the clip itself, you can insert the phone as wide as 8 cm + 2mm .. Holds tight, springs are good and there are all rubber bands. Screws are also clamped-adjustable simply. The legs themselves can be played with them as you like-they are flexible and keep the shape. Remote immediately with a battery, for which many thanks! Connects simply and quickly through bluetooth. The shutter button reacts instantly. On the remote at the time of pressing, the blue bulb blinks. It's convenient, you know, how many photos you clapped, if you stand far. Distance yes, somewhere 10 meters, no longer catches .. Took especially for hiking, very satisfied. And this tripod complete with lens, generally fire. The photo is wider by 40-50% and do not smear. Who is interested, and this is a really useful feature, there is my review with examples of ali. pub/3g0qrr (in the link delete the space). Do not be afraid of the prices, those that are 2 times cheaper they have a strong fish eye and at the corners of the dark corners.
19 May 2019 05:31
Corresponds to the description. Packed in a doll + package.
15 May 2019 23:16
I liked the product as in the description, the button also works perfectly. Really satisfied
22 Apr 2019 17:09
less than a month from china to EUA. it works good maybe i leave another review in few months beacuse look i little fragil but for now seems everything well. it came with tha battery for the shutter, wich works very well too
8 Apr 2019 17:54
Great for the price. Two week shipping. Satisfied with the product!
28 Mar 2019 10:15
GREAT TRIPOD!!! Has a good hold on my phone and the remote works perfectly. It was easy to connect with my I phone. Came in a regular mailer package, protected with plastic and inside like baggies
27 Mar 2019 19:57
I’ve just received today and it seems it works good... let’s see!
15 Mar 2019 10:20
The goods came incredibly quickly, somewhere in a week or two. Trileg is excellent and compact, withstands a rather heavy phone (honor 8x) in many spatial positions. Legs can be bent as you are comfortable, the fastening for the phone is reliable, as well as a remote control for shooting without hands, it already has a battery in advance. The goods are simply incredibly good for such money. I advise this product and this store.
5 Mar 2019 02:11
The parcel came in due time. Everything looks exactly like in the description. The tripod holds the smartphone perfectly in both vertical and horizontal position. The remote via bluetooth quickly determined and connected. Works. I apply the photo. Most likely, you will have to give it to your spouse and you will order another one.
26 Feb 2019 10:46
Sort of thin but I looooooove it. Thank you.
16 Feb 2019 22:56
The tripod came whole, packed in a bag with a puffy, tracked. The material of the connection, the thread is all made of plastic-requires careful handling (you can not strongly twist the camera mount) the product and the store recommend, the quality is normal, on the legs rubber lining, steady. 5 stars.
16 Feb 2019 03:45
Great. It came in 2,5 weeks. There is a smell, but it's normal. All ok ok
4 Feb 2019 15:48
I think it is perfect. It is very durable and also cute. It came exactly as expected. I recommend this one to you because it is very good to be so cheap.
15 Jan 2019 10:14
Balík došiel v poriadku for celkom krátku dobu. Ďakujem.
14 Jan 2019 13:32
just like the pictures! and very flexible. Hasn’t broken yet so that’s good!
12 Jan 2019 11:42
Parcel arrived in just 2 weeks. So accurate as described. Plastic Material, Light in weight but hold phone firmly. Perfect and Economical tripod for my painting tutorials. Recommended store. Love from Pakistan